The scariest part of hiring an agency is getting stuck. So here is exactly how leaving works — before you ever need it.
Tell us you're leaving. We hand over your files and confirm your domain and hosting access is fully yours. We don't hold anything back to pressure you into staying — that's not how we operate.
If you're on a care plan, it ends per the terms you agreed to. No surprise "cancellation fees" that weren't in writing.
An agency that's confident in its work doesn't need to trap you. We'd rather earn your business every month than lock you in. If we ever stop being worth it, you should be free to go — easily.